General rules for professional services, subject to the signed proposal or agreement.
Deposits reserve capacity and may become non-refundable once agreed work has started, to the extent stated in the applicable proposal or invoice.
Fees attributable to completed strategy, setup, creative, development, research, campaign management or other delivered work are generally not refundable unless required by law or agreed in writing.
If an engagement is cancelled, any treatment of unused prepaid professional fees will be determined by the applicable agreement after accounting for completed work and committed costs.
Advertising spend, domains, hosting, software, licenses and other third-party charges are subject to the relevant provider's policies and are not controlled by RankDev.
Use the verified contact method stated in your proposal or invoice and include the project or invoice reference.